Safeguarding for charity retailers


A free safeguarding course, developed by the Charity Retail Association.

This course was developed with support from British Heart Foundation and Barnardo’s to help improve safeguarding across all of charity retail.

Further support on this and many other subjects is available to all CRA members. Click here to join and become part of our sector’s only membership body.



Welcome to the Charity Retail Association (CRA) safeguarding online course. This has been developed as part of their Charity Retail Safeguarding Scheme (CRSS) which was designed, in conjunction with Barnardo’s, to provide a structured framework within which charity retailers can develop their own safeguarding systems. The CRA are very grateful to Barnardo’s for the use of their system, and to the British Heart Foundation who have kindly provided much of the content of this course at no charge for the benefit of the entire charity retail sector.

Safeguarding has become a major issue for charity retailers in recent times and rightly so. We hope you enjoy undertaking this important training – but most of all we hope you and your colleagues will benefit from the content and thus help ensure that staff, volunteers and customers in charity shops are able to benefit from increased levels of awareness and understanding, and so be kept free from harm.

Robin Osterley

Chief Executive

Charity Retail Association

Click here to start your free course




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