Name: Retail Reimagined: Global Lessons for the Future of Charity Shops
SKU: 8583
Price: 38.00 GBP
Availability: InStock

Retail Reimagined: Global Lessons for the Future of Charity Shops

£38.00 excl. VAT

This session was held and recorded as a live webinar in November 2025.

Following his world tour of thrift and charity shops, and stand out plenary session at the 2025 Charity Retail Conference, we’re delighted to present a brand new webinar from Churchill Fellow and pre-loved superstar, Jacob Miller.

From op shops in outback Australia to fashion-forward thrifts in New York, join Jacob as he unpacks the best of global second hand retail. This session will spotlight standout approaches to visual merchandising, staff retention, volunteer engagement, and store experience—plus Jacob’s bold predictions on how to thrive with Gen Z and Gen Alpha in the mix. Expect inspiration, provocation, and plenty of time for your questions. Let’s rethink what charity retail could be.

Webinar Details:

Time: 1 hour.
Tutor: Jacob Miller.

This webinar is included FREE in our Subscription Package. Please get in touch to book now!

Description

Jacob Miller (He/They) is a bold and creative force in charity retail with nearly 20 years experience in the sector from volunteer to global leader.

As the 2024 Elvie Munday Churchill Fellow, Jacob has travelled the world uncovering the best in secondhand innovation—from curated consignment in Canada to purpose-led thrifting in Sweden. A dynamic speaker, consultant, and founder of TheJacobMillerShow and Curiosities, Jacob blends storytelling, strategy, and sustainability to champion a more joyful, human-centred future for op shops.