Internal Engagement

£35.00 excl. VAT


Have you ever felt that the retail team in your charity is out on a limb? Do you experience a lack of understanding between the retail team and other departments, leading to conflict and a loss of opportunities? Then you’re not alone. This is an issue we see time and time again in charities – and yet it doesn’t have to be this way. This course will help you understand the mutual benefits of bringing together your retail teams with the wider charity and is full of great ideas and tips for how to do this.  Encompassing all levels of and roles in the organisation, you will see how better internal engagement is a win-win for everyone.

Tutor: Nicola Woodgate

Length: 60 minutes

Cost: £35 plus VAT per head



Your Tutor

Nicola Woodgate has over 25 years’ experience working with charities, income teams, marketing teams and supporting charity retail teams. She is currently Head of Marketing and Deputy Director of Income at St Gemma’s Hospice in Leeds where they have 24 charity shops across the city, which collectively raise over £3.5 million per year. Nicola is passionate about effective communications and delivers our course on improving engagement between retail teams and the wider charity.


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