Gift Aid First Aid – Bespoke Session

Super-charge your charity’s Gift Aid opportunities

We offer Gift Aid Mystery Shop store visits before the training day to give real-life feedback on their performance. It’s all done in an engaging non-threatening way, so staff see their opportunities and want to make immediate and long-term improvements.

The store visits test all the Gift Aid elements that influence shop-based successes. We can do these as a one-off activity or biannual visits to check the teams’ longer-term focus. Visits are led by our team before the training day, so you can be assured of our specialist expertise

Feedback from the Retail Team

“It was great seeing the team engaged and willing to learn new tips and tricks and having gone away and implemented them the very next day. They’ve refreshed their teams, making sure volunteers are promoting Gift Aid, even to the donors that they’ve asked numerous times just in case there’s a change of circumstances. It has also been great seeing that growth in areas where it was deemed that Gift Aid had been exhausted.”

Springhill Hospice, Retail Development Manager

I’ve been lucky to have had the opportunity to work with Jayne and the Charity Retail Consultancy in two different charity organisations now. The training, encouragement and support has been truly inspiring! Since our training in April, the team have done wonders and have gone from averaging around 20%, to a gift aid conversion rate of around 35% as an average across our 6 shops.

 

This is amazing work from all the team and we couldn’t have achieved it without Jayne!

 

We’ve now rolled out gift aid training to our volunteer teams across retail and aspire to achieve the national average week in, week out whilst also remaining compliant with this truly beneficial scheme!