Equity, diversity & inclusion for charity retailers – 10.6.22

£50.00 excl. VAT

Feedback from delegates who attended this webinar in 2021:

“Thank you – I have found this really thought provoking and helpful” – Head of Retail, Hospice

“Very useful and insightful.  Thank you so much” – HR Business Partner, National charity

“Thank you Ngozi and Vicki, this was really interesting and really good” – Retail & Trading Manager, National charity

This webinar will be an interactive session using polls and break out rooms. It will explore unconscious bias, helping delegates to recognise and address it in ourselves and others. The session will identify and cover practical ways to address the types of non-inclusive behaviour we see in our sector, whether that is from staff members, volunteers or customers.

Learning outcomes for the session:

  • Increased understanding of the issues around this topic
  • Recognise unconscious bias in ourselves
  • Understand how to create & maintain an inclusive workplace
  • Have ways to challenge non-inclusive behaviour & language

Webinar Details:

  • Date: 10.6.22
  • Webinar Length: 3 hours
  • Time: 10am to 1pm
  • Tutor: Ngozi Lyn Cole.

More about your tutor.

Ngozi Lyn Cole believes that everyone has the passion and potential to achieve their ambitions and sees her ‘why’ as supporting individuals and organisations to do just that. She was named in the 2016 New View 50 list as one of the top 50 most influential Black and Minority Ethnic people working in the public sector. She is passionate about people, equality and collaboration.

A self-employed coach and management catalyst, she is also co-founder of GLT Partners Ltd, a support agency for charities, social enterprises and businesses. She spent 18 years at the National Lottery Community Fund holding several roles, including England Director until February 2017. In that role, she was responsible for all grant programmes, overseeing over 500 employees and an annual budget of £450m. Prior to this, she worked in community development, education, urban regeneration, and housing. More recently she has worked with funders such as the Paul Hamlyn Foundation, Lloyds Bank Foundation, Millfield House Foundation and Virgin Money Foundation.

She has significant experience of leadership and executive coaching; running action learning; developing and implementing strategy; organisational and leadership development; managing change; collaboration; racial equity and change management.

"As one of the few Black women who managed to occupy leadership positions in the philanthropic sector, Ngozi is passionate about diversity, equity and inclusion. A research from the Association of Charitable Foundations has found that 99% of foundations Board are white, and Ngozi continues to work closely with Foundation Boards to support them in their diversity and inclusion strategies, with a focus on racial equity.  I am proud to be working with Ngozi on an EDI strategy for Lloyd’s Bank Foundation and I can describe her as an empathetic, knowledgeable and passionate leader. She’s able to navigate through complex relationships and conversations, especially with senior level staff and Board members. She has clear strategic thinking and is able to challenge organisations constructively."

Bonnie Chiu, The Social Investment Consultancy.