Creating a customer focussed culture

£35.00 excl. VAT



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Our “Engaging Your Customers” course covers the fundamentals of customer service – and this session takes that one step further. Here we look at creating a real customer orientated culture that permeates everything you do. Including organisational policies, communication, culture change, engagement and more, this session will really make your team stand out from the crowd.

Length: 60 minutes

Cost: £35 plus VAT per head


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