Retail courses for all roles and levels
Whether you’re looking for courses for volunteers, shop managers, area managers, head of retail or any other member of your team, we’ve got it in the bag.
You can search by role or by subject for the course you need. Just click below to explore our range of live and online sessions.
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Charity Retail Courses
Choose the role you want to find training for, or the subject you’re interested in and browse our range of courses.
£28
Equity, Diversity and Inclusion
Prama Flexible Working Policy
£28
Lone Working in Charity Shops
Prama Stress at Work Policy
£28
Cyber Security in Charity Retail
£38
Retail Reimagined: Global Lessons for the Future of Charity Shops
Prama Grievance & Disciplinary Policy
Prama Health & Safety Policy
Prama Sexual Harassment Presentation – Managers
Prama Sexual Harassment Presentation – Retail
Prama Mental Health Presentation
£38
Rethinking Charity Retail – Future Proof Your Retail Operation with Modern Visual Merchandising
£28
GDPR And Charity Shops
FREE
Improving Accessibility for Disabled People in Charity Shops
FREE
How To Make The Most From The Quarterly Market Analysis (QMA)
£28
Managing Complaints in Charity Retail
£38
Visual Merchandising: Planning for a Successful Store Opening
£38
Taking a charity shop lease: what to look out for in advance and once you have your lease
Free
Charity Retail Today – How Hospices Can Meet the Challenges and Opportunities of the Preloved Boom
£38
Using Visual merchandising to drive inclusivity and community engagement
I want to find training courses for particular people…
£38
Building resilience for charity retailers
£38
Charity Retailers Guide to Social Media
£38
Managing for Success
£38
How to get best results when managing a remote team
£38
Internal Engagement
£38
Charity retail community engagement – events, social media & telling your story
£38
Introduction to eCommerce
£38
Visual Merchandising
£38
Space Management – Using Data To Drive Your Business
£38
Essential Stock Processes – from back room to shop floor
£38
Right stock, right shop – how to effectively stock your shops
£38
Health & Safety in charity shops
£38
Staying safe – Security for Charity Shops
New!
Managing Difficult Conversations and Behaviours
Free!
Shopping for a cause
Now free!
Wellbeing Leads To Well Doing
£38
Building resilience for charity retailers
£38
Charity Retailers Guide to Social Media
£38
Managing for Success
£38
How to get best results when managing a remote team
£38
Internal Engagement
£38
Charity retail community engagement – events, social media & telling your story
£38
Introduction to eCommerce
£38
Gift Aid training for charity shop teams
£38
Visual Merchandising
£38
Space Management – Using Data To Drive Your Business
£38
Essential Stock Processes – from back room to shop floor
£38
Right stock, right shop – how to effectively stock your shops
Free
Safe use of a steamer
£38
Health & Safety in charity shops
£38
Staying safe – Security for Charity Shops
£38
Moving & handling for shop teams
New!
Managing Difficult Conversations and Behaviours
Free!
Shopping for a cause
£38
Volunteer Induction & Recognition
Now free!
Wellbeing Leads To Well Doing
£38
Building resilience for charity retailers
£38
Charity Retailers Guide to Social Media
£38
Internal Engagement
£38
Charity retail community engagement – events, social media & telling your story
£38
Introduction to eCommerce
£38
Gift Aid training for charity shop teams
£38
Visual Merchandising
£38
Space Management – Using Data To Drive Your Business
£38
Essential Stock Processes – from back room to shop floor
£38
Right stock, right shop – how to effectively stock your shops
Free
Safe use of a steamer
£38
Health & Safety in charity shops
£38
Staying safe – Security for Charity Shops
£38
Moving & handling for shop teams
New!
Managing Difficult Conversations and Behaviours
Free!
Shopping for a cause
£38
Volunteer Induction & Recognition
Now free!
Wellbeing Leads To Well Doing
£38
Volunteer Recruitment
£38
Engaging Your Customers – Creating a brilliant customer experience
£38
Building resilience for charity retailers
£38
Charity Retailers Guide to Social Media
£38
Charity retail community engagement – events, social media & telling your story
£38
Introduction to eCommerce
£38
Gift Aid training for charity shop teams
£38
Visual Merchandising
£38
Space Management – Using Data To Drive Your Business
£38
Essential Stock Processes – from back room to shop floor
£38
Right stock, right shop – how to effectively stock your shops
Free
Safe use of a steamer
£38
Health & Safety in charity shops
£38
Staying safe – Security for Charity Shops
£38
Moving & handling for shop teams
New!
Managing Difficult Conversations and Behaviours
Free!
Shopping for a cause
£38
Volunteer Induction & Recognition
Now free!
Wellbeing Leads To Well Doing
£38
Volunteer Recruitment
£38
Engaging Your Customers – Creating a brilliant customer experience
£18
Gift Aid training for shop volunteers
£38
Building resilience for charity retailers
£38
Charity Retailers Guide to Social Media
£38
Charity retail community engagement – events, social media & telling your story
£38
Introduction to eCommerce
£38
Visual Merchandising
£38
Essential Stock Processes – from back room to shop floor
£38
Right stock, right shop – how to effectively stock your shops
Free
Safe use of a steamer
£38
Health & Safety in charity shops
£38
Staying safe – Security for Charity Shops
£38
Moving & handling for shop teams
New!
Managing Difficult Conversations and Behaviours
Free!
Shopping for a cause
£38
Engaging Your Customers – Creating a brilliant customer experience
Free to CRA members
Safeguarding for Charity Retailers
£38
Gift Aid training for charity shop teams
£38
Visual Merchandising
£38
Essential Stock Processes – from back room to shop floor
Free
Safe use of a steamer
£38
Health & Safety in charity shops
£38
Moving & handling for shop teams
£38
Engaging Your Customers – Creating a brilliant customer experience
Our Most Popular Courses
Here’s a sneak preview of our top courses right now. Sign up today to make sure your team are focusing on, familiar with and knowledgeable about the latest charity retail trends.
Visual Merchandising
Volunteer Recruitment
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