Customer service course category.

Kickstart Quick Start!

The Government Kickstart Scheme is a brilliant opportunity for charity retailers to introduce a new generation of young people to the sector. Here we bring together all the courses you need to provide the learning your trainees will need.

We offer Kickstart Quick Start as a package, including all the courses below plus one more course and a webinar of your choosing*

The whole package is just £250 + VAT  per trainee and can be funded from the £1,500 placement fee provided by the Government.

Email hello@thecharityretailacademy to secure your package.

*Excludes Gift Aid webinar


Due Sept '21

Essential stock processes – from back room to shop floor

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Due August '21

Moving & handling for shop teams

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Charity retail – history, trends and current statistics

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Engaging Your Customers – Creating a brilliant customer experience

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Can’t find what you’re looking for?

We’re always developing new courses and are very happy to hear about what you want, so do get in touch.

You can drop us an email at or call Vicki on 07985 574904