One-stop Induction Packages

‘The manager training package offered by Charity Retail Learning provides a comprehensive charity retail foundation for those wanting to give their managers a professional introduction & grounding for the business. I would recommend the package as it covers the basics from managing risk to optimising income & community engagement’

Jane Burns Director of Supporter Relations, Rainbows Hospice for Children & Young People

Why invest in our induction package?

Courses are charity retail specific and so more relevant and engaging than generic versions
Include a workbook to help support & embed the programme, plus an editable checklist for new colleagues
Every learner is provided with a personal log-in account, with access to all their courses
Courses can be accessed as many times as the learner wants or needs

Courses include a quiz to test understanding, with those achieving 80% or more receiving a downloadable certificate
We provide you with a record of completed courses, along with test scores for each member as required
We also offer bespoke packages for new area managers & heads of retail

Email hello@thecharityretailacademy to secure your package

Essential Bundle

Health, Safety & Wellbeing

• Health & Safety for charity retailers
• Moving & Handling for shop teams
• Building resilience for charity retailers
• Safe use of a steamer
• Safeguarding

Volunteers

• Volunteer recruitment
• Volunteer induction & recognition

Operational skills

• Engaging your customers
• Gift Aid for shop teams

Context

• Charity retail history & trends

Overall cost:

£175 plus VAT

(saving up to £85!)

Enhanced Bundle

Operational skills

• Visual merchandising
• Space Management
• Essential stock processes

2 additional courses of your choice

• Social media for charity shops
• Right stock, right shop – How to effectively stock your shops
• Introduction to ecommerce
• Charity retail community engagement
• Managing for success
• Staying safe – improving shop security