One-stop Induction Packages
‘The manager training package offered by Charity Retail Learning provides a comprehensive charity retail foundation for those wanting to give their managers a professional introduction & grounding for the business. I would recommend the package as it covers the basics from managing risk to optimising income & community engagement’
Jane Burns Director of Supporter Relations, Rainbows Hospice for Children & Young People
Why invest in our induction package?
- Courses are charity retail specific and so more relevant and engaging than generic versions
- Include a workbook to help support & embed the programme, plus an editable checklist for new colleagues
- Every learner is provided with a personal log-in account, with access to all their courses
- Courses can be accessed as many times as the learner wants or needs
- Courses include a quiz to test understanding, with those achieving 80% or more receiving a downloadable certificate
- We provide you with a record of completed courses, along with test scores for each member as required
- We also offer bespoke packages for new area managers & heads of retail
Email hello@thecharityretailacademy to secure your package
Essential Bundle
Health, Safety & Wellbeing
• Health & Safety for charity retailers
• Moving & Handling for shop teams
• Building resilience for charity retailers
• Safe use of a steamer
• Safeguarding
• Staying safe – improving shop safety
Volunteers
• Volunteer recruitment
• Volunteer induction & recognition
Operational skills
• Engaging your customers
• Gift Aid for shop teams
Context
• Charity retail history & trends
Overall cost:
£175 plus VAT
(saving up to £115!)
Enhanced Bundle
Essential Bundle +
Operational skills
• Visual merchandising
• Space Management
• Essential stock processes
2 additional courses of your choice
• Social media for charity shops
• Right stock, right shop – How to effectively stock your shops
• Introduction to ecommerce
• Charity retail community engagement
• Managing for success
Overall cost:
£300 plus VAT
(saving up to £230!)
Safeguarding
Building resilience for charity retailers
Gift Aid training for shop teams
Visual Merchandising
Space management – making the most of your shop floor
Essential Stock Processes – from back room to shop floor
Safe use of a steamer
Health & Safety for charity retailers
Staying safe – improving shop security
Moving & handling for shop teams
Charity retail – history, trends and current statistics
Volunteer Induction & Recognition
Volunteer Recruitment – how to develop, implement & review an effective volunteer recruitment plan
Engaging Your Customers – Creating a brilliant customer experience
Can’t find what you’re looking for?
We’re always developing new courses and are very happy to hear about what you want, so do get in touch.
You can drop us an email at hello@thecharityretailacademy.co.uk or call Vicki on 07985 574904
