Summary:
Have you ever felt that the retail team in your charity is out on a limb? Do you experience a lack of understanding between the retail team and other departments, leading to conflict and a loss of opportunities? Then you’re not alone. This is an issue we see time and time again in charities – and yet it doesn’t have to be this way. This course will help you understand the mutual benefits of bringing together your retail teams with the wider charity and is full of great ideas and tips for how to do this. Encompassing all levels of and roles in the organisation, you will see how better internal engagement is a win-win for everyone.
Tutor: Nicola Woodgate
Length: 60 minutes
Cost: £38 plus VAT per head
Course Content
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Lesson 1: Overview
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Lesson 2: Welcome and Introduction
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Lesson 3: What is Internal Engagement
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Lesson 4: Benefits
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Lesson 5: Improving Connectivity
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Lesson 6: Heroes of Charity Retail Engagement
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Closing the Gap Quiz
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