Creating an accessible space in your charity retail operation can sometimes feel challenging and overwhelming. However, there are many ways that we can make small, simple changes to improve how we meet the needs of a more diverse community.
Through surveying thousands of venues across the country, AccessAble provides a comprehensive guide to wheelchair friendly venues and disabled access and facilities in shops, venues, hospitals, pubs and more. We are delighted that they will be sharing their expertise with our sector in this free webinar.
Learning outcomes
By the end of the session, delegates will:
Understanding Disability and Accessibility
- Develop an understanding of what accessibility means and its importance for individuals with disabilities.
- Recognise different types of disabilities (physical, sensory, cognitive, etc.) and how they may impact access to shops.
Identifying Barriers
- Learn to identify physical, attitudinal, and systemic barriers in retail environments.
- Understand how these barriers can prevent customers with disabilities from accessing goods and services.
Practical Solutions for Accessibility
- Explore practical ways to make shops more accessible, including:
- Entrance modifications (ramps, automatic doors).
- Layout adjustments to ensure clear pathways.
- Colour contrasts
- Learn about affordable or low-cost options for making small but meaningful changes.
Benefits of Accessibility
- Understand the business case for improving accessibility, including fostering customer loyalty.
- Learn how accessibility improvements can enhance the shopping experience for all customers, not just those with disabilities.
Duration: 60 minutes
Cost: FREE
Course Content
Introduction
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Webinar Recording
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Conclusion
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Feedback
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