Current Status
Not Enrolled
Get Started

Feedback from learners who have taken this course

“Very useful for those new to the sector, and a good reminder for those of us that have been in the sector for a while”

“Favourite course so far”


This course is a great, free introduction to our sector. Hear about how charity shops work,  the origins of charity retail as we know it in the UK and key facts and information on charity retail today.


Vicki Burnett, Co-Founder & Director of The Charity Retail Academy

Robin Osterley, CEO of the Charity Retail Association

Length: 20 minutes

Learning Outcomes

By the end of this online course, you’ll have learned:

  • About how charity retail works
  • The history of  charity shops
  • The latest trends in the sector
  • How  the Charity Retail Association supports the sector
  • Some key statistics about the sector from latest research
  • How charity retail helps the environment

Cost: Free