Safeguarding

Feedback from learners who have taken this course “The course was very well put through, very easy to use and manage. Very informative also, I really enjoyed it.” Summary: Welcome to the Charity Retail Association (CRA) safeguarding online course. This has...

Visual Merchandising

Feedback from learners who have taken this course “Great course covering a wide range of aspects of visual merchandising, lovely to see different ideas which have given me some inspiration and thoughts for my shop, and nice to have a course with a basic outline...

Gift Aid training for shop teams

Feedback from learners who have taken this course “Very helpful and very easy to follow.” Summary: Gift Aid is a vital piece in the charity retail jigsaw – and HMRC require that all those involved in the scheme, from shop floor to back office, are...

Essential Stock Processes – from back room to shop floor

Summary: Processing stock is at the heart of your charity retail operation. Making sure that the way this is done is efficient and makes the very most of the donations you have should be something you have in the forefront of your mind. This course covers all you need...

Safe use of a steamer

This course is coming in 2022. Summary: The steamer is one of the charity retailer’s best friends!  This short session will help make sure that you are using your steamer in the correct way, helping your team to stay safe and efficient, and ensuring you take...