Building resilience for charity retailers

Feedback from learners who have taken this course “Self care, building a resilient team and the action plan were the outstanding parts of the course along with managing personal boundaries. I would definitely recommend this course.” “I really enjoyed...

Social media for charity shops

Feedback from learners who have taken this course “Tutor was amazing – didn’t bombard with info but made sure I knew all the relevant stuff and also gave me a chance to do exercises based on my own shop” Summary: Social media is an essential...

Introduction to ecommerce

Summary: eCommerce is now a absolutely key part of every charity retail operation. This course is delivered by Emily Beere – a leading expert in charity retail online selling and is a must-have for anyone selling online. Covering all the key aspects of making...

Gift Aid training for shop teams

Feedback from learners who have taken this course “Very helpful and very easy to follow.” Summary: Gift Aid is a vital piece in the charity retail jigsaw – and HMRC require that all those involved in the scheme, from shop floor to back office, are...