Volunteer Induction & Recognition

Summary: Providing a great volunteer induction is always the right way to start off a positive volunteering experience. This course will talk you through what should be included, the things you need to think about when planning and delivering an induction and how to...

Visual Merchandising

Feedback from learners who have taken this course “Great course covering a wide range of aspects of visual merchandising, lovely to see different ideas which have given me some inspiration and thoughts for my shop, and nice to have a course with a basic outline...

Gift Aid for shop volunteers

Summary: Gift Aid is a vital piece in the charity retail jigsaw – and HMRC require that all those involved in the scheme, from shop floor to back office, are trained in how the system works. They also require that you have evidence to show that this training has...

Gift Aid training for shop teams

Feedback from learners who have taken this course “Very helpful and very easy to follow.” Summary: Gift Aid is a vital piece in the charity retail jigsaw – and HMRC require that all those involved in the scheme, from shop floor to back office, are...