Safeguarding

Feedback from learners who have taken this course “The course was very well put through, very easy to use and manage. Very informative also, I really enjoyed it.” Summary: Welcome to the Charity Retail Association (CRA) safeguarding online course. This has...

Safe use of a steamer

This course is coming in 2022. Summary: The steamer is one of the charity retailer’s best friends!  This short session will help make sure that you are using your steamer in the correct way, helping your team to stay safe and efficient, and ensuring you take...

Health & Safety for charity retailers

Summary: Health and Safety is a mandatory subject for all charity retailers. This course gives you an overview of how to manage H&S in a charity retail operation, with exercises and example materials to help embed learning. Tutor: Ailene Young Course Length: 90...

Staying safe – improving shop security

Summary: This session will provide charity shop management with the tools and knowledge to help them to implement measures aimed at reducing loss through internal and external theft and is a great introduction to retail theft and simple loss prevention measures in the...

Moving & handling for shop teams

Summary:  Safer moving and handling is part of most charities’ mandatory training for their shop teams – and yet until now there have been no courses available that relate directly to working within a charity retail environment. Our course covers all the...