Charity Retail Training For Teams

Finding engaging, on-demand training specific to the charity retail environment can be difficult. Save time and money with all the courses you’ll need for your teams.

We offer an all-in-one subscription or course bundles.

Charity Retail Learning Subscription

All the courses you’ll need for your charity retail team

Save up to 71% on current pay as you go prices – and protect yourself from any price rises for the duration of the subscription

Charity retail focus - content that engages, upskills and inspires your retail team and free access to all new online courses as we release them

Flexible and easy - teams and individuals can select the courses and timings to suit their needs with minimal administration and easy trainee access

A complete training solution and support from your own dedicated account manager and 24/7 access to all reports

Get a quote for our
all-in-one subscription

Want to develop and upskill your team? Looking for mandatory training that resonates with retail teams?
On a limited budget?

We’re here to help.

  • Unlimited access to 30+ courses and webinars for all staff
  • Includes new courses and webinars
  • Account management set-up and support
  • Choice of 1,2 and 3-year options with just one annual payment
  • Training provided by sector-leading experts
  • 3 month no obligation trial

Got any questions? Send us an email

Use our cost calculator to get a quick quote for training one shop or your entire organisation

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How many shops would you like to include in your subscription?
Sign up for up to 3 years with discounts for longer terms.

The amount shown is the cost of your subscription per year. If you’ve selected a multi-year subscription, we’ll bill you annually.

If you’d like us to go ahead with your subscription or follow up with you about your quote, click ENQUIRE to send us your details.


Annual cost£

Charity Retail Team Training Bundles

If the subscription isn’t for you, we can work with you to create a bespoke package that meets your needs or choose one of our premade packages.

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Charity Retail Essentials

Learn the fundamentals of running a great charity shop – including your people, your product and your processes.  This section includes everrything you need to make the bery best of your charity retail operation.

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One-stop Induction Packages

Our Manager induction Package is a great deal offering Charity Retailers a comprehensive and thorough introduction to the world of charity retail and further develop their skills.

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Custom Bundle

Looking for a custom bundle of courses to support the learning and development of your team? Fill out our Training Needs Analysis to help you get what you need for you shop or organisation. 

How our training bundles work

Choose a selection of courses tailored for different roles with discounts on packages above £250 (excluding VAT).

Choose to pay via invoice or online

Download our free Training Needs Analysis form to help you choose and prioritise your training.

Explore our course catalogue

Explore our training catalog to find out about our latest courses, workshops and webinars. You can shop and checkout via the site, using credit/debit card.

Alternatively, select “Pay By Invoice” at the checkout, and we’ll be in touch to arrange access.

We’ll then get in touch and add the courses to your team’s accounts.

What Other Charity Retailers Are Saying

“My team have really enjoyed and benefited from the training. It’s been simple to access, great value for money and so good to be able to have a one-stop shop for all my team’s training needs.”

Iain Burnett, Head of Retail, Wandsworth Oasis

“I’ve now completed the course and want to say thanks. I very much enjoyed it and found the content really helpful. I now have lots of great ideas which I look forward to implementing. “

Amanda Ashford, Shop Manager, Wandsworth Oasis

“I gave your training to one of my furloughed staff to try out, and they think it’s fab. Lots of useful content that doesn’t reinvent the wheel but gives useful, practical suggestions. The fact that both you and Jayne have so much experience really shines through. They loved how “empowering” it is, which is the culture of my department. Looking forward to rolling it out across my team later this week. Thanks for such a good resource.”

Ross Henderson, Head of Retail, Severn Hospice

“Congratulations on producing a wonderful “lockdown learning” resource which will help me train and update the retail staff and prepare them to return. It will also help me to maintain a connection – and I do believe it will positively impact their mental health and well being.”

David Burrell, CEO, Primrose Hospice

“Thank you – I have found this really thought-provoking and helpful.”
“Thank you for a very insightful session.”
“Very useful and particularly thought-provoking.”

Delegate feedback from our Equity, Inclusion & Diversity session

The sessions were very useful and interesting, easy to access and watch. Thanks – I loved it.”

Susan Gibson, Shop Manager, Highland Hospice

“Excellent course and tutor, information was so relevant and helpful”

Anne Beard, Interim Warehouse Manager, Essex & Herts Air Ambulance

“I think the course was amazing and should be rolled out nationwide”

Delegate on our Equity, Diversity & Inclusion course

“As an accountant advising small charities, I was looking for a detailed introduction to the Retail Gift Aid scheme and how to implement effectively – the course was exactly what I was hoping for.”

Steph Beeston-Clarke, Beeston Clarke Accountants

Explore courses for specific roles

£35

Building resilience for charity retailers

£35

How to get best results when managing a remote team

£35

Charity retail community engagement – events, social media & telling your story

£35

Space Management – Using Data To Drive Your Business

£35

Essential Stock Processes – from back room to shop floor

£35

Right stock, right shop – how to effectively stock your shops

£35

Staying safe – Security for Charity Shops

Free!

Charity retail – history, trends and current statistics

£35

Building resilience for charity retailers

£35

How to get best results when managing a remote team

£35

Charity retail community engagement – events, social media & telling your story

£35

Gift Aid training for charity shop teams

£35

Space Management – Using Data To Drive Your Business

£35

Essential Stock Processes – from back room to shop floor

£35

Right stock, right shop – how to effectively stock your shops

£35

Staying safe – Security for Charity Shops

Free!

Charity retail – history, trends and current statistics

« » page 1 / 2
£35

Building resilience for charity retailers

£35

Charity retail community engagement – events, social media & telling your story

£35

Gift Aid training for charity shop teams

£35

Space Management – Using Data To Drive Your Business

£35

Essential Stock Processes – from back room to shop floor

£35

Right stock, right shop – how to effectively stock your shops

£35

Staying safe – Security for Charity Shops

Free!

Charity retail – history, trends and current statistics

£35

Engaging Your Customers – Creating a brilliant customer experience

£35

Building resilience for charity retailers

£35

Charity retail community engagement – events, social media & telling your story

£35

Gift Aid training for charity shop teams

£35

Space Management – Using Data To Drive Your Business

£35

Essential Stock Processes – from back room to shop floor

£35

Right stock, right shop – how to effectively stock your shops

£35

Staying safe – Security for Charity Shops

Free!

Charity retail – history, trends and current statistics

£35

Engaging Your Customers – Creating a brilliant customer experience

£15

Gift Aid training for shop volunteers

£35

Building resilience for charity retailers

£35

Charity retail community engagement – events, social media & telling your story

£35

Essential Stock Processes – from back room to shop floor

£35

Right stock, right shop – how to effectively stock your shops

£35

Staying safe – Security for Charity Shops

Free!

Charity retail – history, trends and current statistics

£35

Engaging Your Customers – Creating a brilliant customer experience

Free to CRA members

Safeguarding for Charity Retailers

£35

Gift Aid training for charity shop teams

£35

Essential Stock Processes – from back room to shop floor

Free!

Charity retail – history, trends and current statistics

£35

Engaging Your Customers – Creating a brilliant customer experience

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