Charity Retail Training Catalog
By role, by topic, by department – discover our charity retail training courses, webinars and workshops!
Explore Charity Retail Courses By Role
The role you play in your charity organisation is crucial, let us help you with the tools and learning you need to thrive.
£35
Building resilience for charity retailers
£35
Social media for charity shops
£35
Managing for Success
£35
How to get best results when managing a remote team
New!
Internal Engagement
£35
Charity retail community engagement – events, social media & telling your story
£35
Introduction to eCommerce
£35
Visual Merchandising
£35
Space Management – Using Data To Drive Your Business
£35
Essential Stock Processes – from back room to shop floor
£35
Right stock, right shop – how to effectively stock your shops
£35
Health & Safety in charity shops
£35
Staying safe – Security for Charity Shops
Free!
Charity retail – history, trends and current statistics
Free!
Shopping for a cause
Now free!
Wellbeing Leads To Well Doing
£35
Building resilience for charity retailers
£35
Social media for charity shops
£35
Managing for Success
£35
How to get best results when managing a remote team
New!
Internal Engagement
£35
Charity retail community engagement – events, social media & telling your story
£35
Introduction to eCommerce
£35
Gift Aid training for charity shop teams
£35
Visual Merchandising
£35
Space Management – Using Data To Drive Your Business
£35
Essential Stock Processes – from back room to shop floor
£35
Right stock, right shop – how to effectively stock your shops
New!
Safe use of a steamer
£35
Health & Safety in charity shops
£35
Staying safe – Security for Charity Shops
£35
Moving & handling for shop teams
Free!
Charity retail – history, trends and current statistics
Free!
Shopping for a cause
£35
Volunteer Induction & Recognition
Now free!
Wellbeing Leads To Well Doing
£35
Building resilience for charity retailers
£35
Social media for charity shops
New!
Internal Engagement
£35
Charity retail community engagement – events, social media & telling your story
£35
Introduction to eCommerce
£35
Gift Aid training for charity shop teams
£35
Visual Merchandising
£35
Space Management – Using Data To Drive Your Business
£35
Essential Stock Processes – from back room to shop floor
£35
Right stock, right shop – how to effectively stock your shops
New!
Safe use of a steamer
£35
Health & Safety in charity shops
£35
Staying safe – Security for Charity Shops
£35
Moving & handling for shop teams
Free!
Charity retail – history, trends and current statistics
Free!
Shopping for a cause
£35
Volunteer Induction & Recognition
Now free!
Wellbeing Leads To Well Doing
£35
Volunteer Recruitment
£35
Engaging Your Customers – Creating a brilliant customer experience
£35
Building resilience for charity retailers
£35
Social media for charity shops
£35
Charity retail community engagement – events, social media & telling your story
£35
Introduction to eCommerce
£35
Gift Aid training for charity shop teams
£35
Visual Merchandising
£35
Space Management – Using Data To Drive Your Business
£35
Essential Stock Processes – from back room to shop floor
£35
Right stock, right shop – how to effectively stock your shops
New!
Safe use of a steamer
£35
Health & Safety in charity shops
£35
Staying safe – Security for Charity Shops
£35
Moving & handling for shop teams
Free!
Charity retail – history, trends and current statistics
Free!
Shopping for a cause
£35
Volunteer Induction & Recognition
Now free!
Wellbeing Leads To Well Doing
£35
Volunteer Recruitment
£35
Engaging Your Customers – Creating a brilliant customer experience
£15
Gift Aid training for shop volunteers
£35
Building resilience for charity retailers
£35
Social media for charity shops
£35
Charity retail community engagement – events, social media & telling your story
£35
Introduction to eCommerce
£35
Visual Merchandising
£35
Essential Stock Processes – from back room to shop floor
£35
Right stock, right shop – how to effectively stock your shops
New!
Safe use of a steamer
£35
Health & Safety in charity shops
£35
Staying safe – Security for Charity Shops
£35
Moving & handling for shop teams
Free!
Charity retail – history, trends and current statistics
Free!
Shopping for a cause
£35
Engaging Your Customers – Creating a brilliant customer experience
Explore Charity Retail Courses
Scroll through our entire library of courses.
£35
Using Visual merchandising to drive inclusivity and community engagement through Pride month and beyond
£35
We’re saving the planet! Using Visual Merchandising to tell your sustainability story
New!
Marketing Essentials for Charity Retail
£35
Advanced Social Media Webinar
Free!
Introduction to selling on Depop
£35
Visual Merchandising Webinar – Planning Your Year
£35
Planning & Running a Charity Pop-up Shop
Free!
Charity Retail Recruitment Webinar
£35
Christmas Visual Merchandising Webinar
£35
How To Run A Successful Christmas Card Operation Webinar
£25
Green credentials for charity retailers
£35
Visual Merchandising Webinar – tackling quirky corners and difficult departments
£15
Gift Aid training for shop volunteers
Free to CRA members
Safeguarding for Charity Retailers
£35
Building resilience for charity retailers
£35
Social media for charity shops
£35
Managing for Success
£35
How to get best results when managing a remote team
New!
Internal Engagement
£35
Charity retail community engagement – events, social media & telling your story
£35
Introduction to eCommerce
£35
Gift Aid training for charity shop teams
£35
Visual Merchandising
£35
Space Management – Using Data To Drive Your Business
£35
Essential Stock Processes – from back room to shop floor
£35
Right stock, right shop – how to effectively stock your shops
New!
Safe use of a steamer
£35
Health & Safety in charity shops
£35
Staying safe – Security for Charity Shops
£35
Moving & handling for shop teams
Free!
Charity retail – history, trends and current statistics
Free!
Shopping for a cause
£35
Volunteer Induction & Recognition
Now free!
Wellbeing Leads To Well Doing
£35
Volunteer Recruitment
Now free!
Creating A Volunteer Strategy COVID
£35
Engaging Your Customers – Creating a brilliant customer experience
Explore Charity Retail Courses By Category
Scroll through our entire library of courses.
Free Courses
Browse our selection of free courses from a range of topics.
Managing Retail Teams
Aimed at those who manage shop managers – how to set great KPIs & objectives, successful supervision, remote management and more to help you get the most from your team.
Volunteering
Where would we be without volunteers? Here you can learn how to recruit, retain. train, engage with and develop your volunteer team.
Managing Retail Teams
Aimed at those who manage shop managers – how to set great KPIs & objectives, successful supervision, remote management and more to help you get the most from your team.
Customer Service
Learn how to create a customer-centred culture in your charity shop. Engage with your customers and delight your customers with every visit.
Health & Safety
Courses with the charity shop environment in mind. Moving & handling, security, dealing with shoplifters, fire awareness and safe use of equipment can all be found here.
Stock
A key driver of success, there’s lots to learn about stock! How to get, process & price it – as well as how to make the best use of space, warehousing & logistics and much more.
eCommerce
Are you making the most of your online offer? Want to set up your first online shop? Learn all about how to go about it here.
Engagement & Marketing
Learn how to promote your store, building local relationships, using social media, running shop events and telling your story.
Digital Skills
Make the most of what digital can offer with our range of courses covering social media, basic IT skills and selling online.
Wellbeing
Look after your team with specialist courses in mental health awareness, diversity & inclusion, restorative practice & resilience.
Our Most Popular Courses
Here’s a sneak preview of our top courses right now. Sign up today to make sure your team are focusing on, familiar with and knowledgeable about the latest charity retail trends.
Visual Merchandising
Volunteer Recruitment
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