Charity Retail Training Catalog

By role, by topic, by department – discover our charity retail training courses, webinars and workshops!

Explore Charity Retail Courses By Role

The role you play in your charity organisation is crucial, let us help you with the tools and learning you need to thrive.

£35

Building resilience for charity retailers

£35

How to get best results when managing a remote team

£35

Charity retail community engagement – events, social media & telling your story

£35

Space Management – Using Data To Drive Your Business

£35

Essential Stock Processes – from back room to shop floor

£35

Right stock, right shop – how to effectively stock your shops

£35

Staying safe – Security for Charity Shops

Free!

Charity retail – history, trends and current statistics

£35

Building resilience for charity retailers

£35

How to get best results when managing a remote team

£35

Charity retail community engagement – events, social media & telling your story

£35

Gift Aid training for charity shop teams

£35

Space Management – Using Data To Drive Your Business

£35

Essential Stock Processes – from back room to shop floor

£35

Right stock, right shop – how to effectively stock your shops

£35

Staying safe – Security for Charity Shops

Free!

Charity retail – history, trends and current statistics

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£35

Building resilience for charity retailers

£35

Charity retail community engagement – events, social media & telling your story

£35

Gift Aid training for charity shop teams

£35

Space Management – Using Data To Drive Your Business

£35

Essential Stock Processes – from back room to shop floor

£35

Right stock, right shop – how to effectively stock your shops

£35

Staying safe – Security for Charity Shops

Free!

Charity retail – history, trends and current statistics

£35

Engaging Your Customers – Creating a brilliant customer experience

£35

Building resilience for charity retailers

£35

Charity retail community engagement – events, social media & telling your story

£35

Gift Aid training for charity shop teams

£35

Space Management – Using Data To Drive Your Business

£35

Essential Stock Processes – from back room to shop floor

£35

Right stock, right shop – how to effectively stock your shops

£35

Staying safe – Security for Charity Shops

Free!

Charity retail – history, trends and current statistics

£35

Engaging Your Customers – Creating a brilliant customer experience

£15

Gift Aid training for shop volunteers

£35

Building resilience for charity retailers

£35

Charity retail community engagement – events, social media & telling your story

£35

Essential Stock Processes – from back room to shop floor

£35

Right stock, right shop – how to effectively stock your shops

£35

Staying safe – Security for Charity Shops

Free!

Charity retail – history, trends and current statistics

£35

Engaging Your Customers – Creating a brilliant customer experience

Explore Charity Retail Courses

Scroll through our entire library of courses.

£35

Using Visual merchandising to drive inclusivity and community engagement through Pride month and beyond

£35

We’re saving the planet! Using Visual Merchandising to tell your sustainability story

New!

Marketing Essentials for Charity Retail

£35

Visual Merchandising Webinar – Planning Your Year

£35

Planning & Running a Charity Pop-up Shop

£35

Christmas Visual Merchandising Webinar

£35

How To Run A Successful Christmas Card Operation Webinar

£25

Green credentials for charity retailers

£35

Visual Merchandising Webinar – tackling quirky corners and difficult departments

£15

Gift Aid training for shop volunteers

Free to CRA members

Safeguarding for Charity Retailers

£35

Building resilience for charity retailers

£35

How to get best results when managing a remote team

£35

Charity retail community engagement – events, social media & telling your story

£35

Gift Aid training for charity shop teams

£35

Space Management – Using Data To Drive Your Business

£35

Essential Stock Processes – from back room to shop floor

£35

Right stock, right shop – how to effectively stock your shops

£35

Staying safe – Security for Charity Shops

Free!

Charity retail – history, trends and current statistics

Now free!

Creating A Volunteer Strategy COVID

£35

Engaging Your Customers – Creating a brilliant customer experience

Explore Charity Retail Courses By Category

Scroll through our entire library of courses.

ecommerce course category

Free Courses

Browse our selection of free courses from a range of topics.

ecommerce course category

Managing Retail Teams

Aimed at those who manage shop managers – how to set great KPIs & objectives, successful supervision, remote management and more to help you get the most from your team.

ecommerce course category

Volunteering

Where would we be without volunteers? Here you can learn how to recruit, retain. train, engage with and develop your volunteer team.

ecommerce course category

Managing Retail Teams

Aimed at those who manage shop managers – how to set great KPIs & objectives, successful supervision, remote management and more to help you get the most from your team.

ecommerce course category

Customer Service

Learn how to create a customer-centred culture in your charity shop. Engage with your customers and delight your customers with every visit. 

ecommerce course category

Health & Safety

Courses with the charity shop environment in mind. Moving & handling, security, dealing with shoplifters, fire awareness and safe use of equipment can all be found here.
ecommerce course category

Stock

A key driver of success,  there’s lots to learn about stock! How to get, process & price it – as well as how to make the best use  of space, warehousing & logistics and much more.
ecommerce course category

eCommerce

Are you making the most  of your online offer? Want to set up your first online shop? Learn all about how to go about it here.
ecommerce course category

Engagement & Marketing

Learn how to promote your store, building local relationships,  using social media, running shop events and telling your story.
ecommerce course category

Digital Skills

Make the most of what digital can offer with our range of courses covering social media, basic IT skills and selling online.
ecommerce course category

Wellbeing

Look after your team with specialist courses in mental health awareness, diversity & inclusion, restorative practice & resilience.

Our Most Popular Courses

Here’s a sneak preview of our top courses right now. Sign up today to make sure your team are focusing on, familiar with and knowledgeable about the latest charity retail trends.

Visual Merchandising

Volunteer Recruitment

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