Charity Retail Training Catalogue

Discover our charity retail training courses, webinars and workshops!

Explore Charity Retail Courses

Scroll through our entire library of courses.

Click the tabs to move through the different topics, and scroll down to see the courses under each tab.

Marketing & Engagement Courses

New!

Marketing Essentials for Charity Retail

£35

Planning & Running a Charity Pop-up Shop

£25

Green credentials for charity retailers

£35

Charity retail community engagement – events, social media & telling your story

Visual Merchandising Courses

£35

Visual Merchandising: Planning for a Successful Store Opening

£35

Using Visual merchandising to drive inclusivity and community engagement

£35

We’re saving the planet! Using Visual Merchandising to tell your sustainability story

£35

Visual Merchandising Webinar – Planning Your Year

£35

Christmas Visual Merchandising Webinar

£35

Visual Merchandising Webinar – tackling quirky corners and difficult departments

eCommerce Courses

Gift Aid & Stock Courses

£15

Gift Aid training for shop volunteers

£35

Gift Aid training for charity shop teams

£35

Space Management – Using Data To Drive Your Business

£35

Essential Stock Processes – from back room to shop floor

£35

Right stock, right shop – how to effectively stock your shops

Health & Safety Courses

Free to CRA members

Safeguarding for Charity Retailers

£35

Staying safe – Security for Charity Shops

Customer Service Courses

£35

Engaging Your Customers – Creating a brilliant customer experience

New Goods Courses

£35

How To Run A Successful Christmas Card Operation Webinar

Volunteers Courses

Now free!

Creating A Volunteer Strategy For COVID

Managing Teams Courses

£35

Copy of How to get best results when managing a remote team

£35

Building resilience for charity retailers

£35

How to get best results when managing a remote team

Coming Soon

Managing difficult conversations & behaviours

Free

Charity Retail Today – How Hospices Can Meet the Challenges and Opportunities of the Preloved Boom

Free to CRA members

Safeguarding for Charity Retailers

Free!

Charity retail – history, trends and current statistics

Now free!

Creating A Volunteer Strategy For COVID

Our Most Popular Courses

Here’s a sneak preview of our top courses right now. Sign up today to make sure your team are focusing on, familiar with and knowledgeable about the latest charity retail trends.

Visual Merchandising

Volunteer Recruitment

Access your student area!

Sign in, or create an account