Charity Retail Training Catalogue
Discover our charity retail training courses, webinars and workshops!
Explore Charity Retail Courses
Scroll through our entire library of courses.
Click the tabs to move through the different topics, and scroll down to see the courses under each tab.
Marketing & Engagement Courses
£65
Marketing Essentials for Charity Retail
£38
Advanced Social Media Webinar
£38
Planning & Running a Charity Pop-up Shop
Free
Green credentials for charity retailers
£38
Charity Retailers Guide to Social Media
£38
Internal Engagement
£38
Charity retail community engagement – events, social media & telling your story
Visual Merchandising Courses
£38
Rethinking Charity Retail – Future Proof Your Retail Operation with Modern Visual Merchandising
£38
Visual Merchandising: Planning for a Successful Store Opening
£38
Using Visual merchandising to drive inclusivity and community engagement
£38
We’re saving the planet! Using Visual Merchandising to tell your sustainability story
£38
Visual Merchandising Webinar – Planning Your Year
£38
Christmas Visual Merchandising Webinar
£38
Visual Merchandising Webinar – tackling quirky corners and difficult departments
£38
Visual Merchandising
eCommerce Courses
£38
Introduction to eCommerce
Gift Aid & Stock Courses
£18
Gift Aid training for shop volunteers
£38
Gift Aid training for charity shop teams
£38
Space Management – Using Data To Drive Your Business
£38
Essential Stock Processes – from back room to shop floor
£38
Right stock, right shop – how to effectively stock your shops
Customer Service Courses
£28
GDPR And Charity Shops
FREE
Improving Accessibility for Disabled People in Charity Shops
£28
Managing Complaints in Charity Retail
£38
Charity retail community engagement – events, social media & telling your story
£38
Engaging Your Customers – Creating a brilliant customer experience
New Goods Courses
£38
How To Run A Successful Christmas Card Operation Webinar
Volunteers Courses
£38
Volunteer Induction & Recognition
£38
Volunteer Recruitment
Managing Teams Courses
£28
Equity, Diversity and Inclusion
£28
Lone Working in Charity Shops
Free!
Charity Retail Recruitment Webinar
£38
Building resilience for charity retailers
£38
Managing for Success
£38
How to get best results when managing a remote team
New!
Managing Difficult Conversations and Behaviours
Now free!
Wellbeing Leads To Well Doing
Health & Safety Courses
£28
Equity, Diversity and Inclusion
£28
Cyber Security in Charity Retail
Free to CRA members
Safeguarding for Charity Retailers
Free
Safe use of a steamer
£38
Health & Safety in charity shops
£38
Staying safe – Security for Charity Shops
£38
Moving & handling for shop teams
FREE
Improving Accessibility for Disabled People in Charity Shops
FREE
How To Make The Most From The Quarterly Market Analysis (QMA)
Free
Charity Retail Today – How Hospices Can Meet the Challenges and Opportunities of the Preloved Boom
Free!
Charity Retail Recruitment Webinar
Free to CRA members
Safeguarding for Charity Retailers
Free
Safe use of a steamer
Free!
Shopping for a cause
Now free!
Wellbeing Leads To Well Doing
Our Most Popular Courses
Here’s a sneak preview of our top courses right now. Sign up today to make sure your team are focusing on, familiar with and knowledgeable about the latest charity retail trends.
Visual Merchandising
Volunteer Recruitment
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