Do any of these statements sound familiar to you? “I’m struggling to recruit volunteers.” “One of my managers doesn’t know how to support a team member.” “I don’t want to say the wrong thing.” “How do I make...
Post pandemic, there was rightly a sharp focus on mental health. Charities were keen to ensure their teams had the support they needed to adjust to what we’d all been through, and to navigate the changing times ahead. Skip forward a couple of years and...
Kat Maclennan is a renowned VM expert and Associate of The Charity Retail Consultancy. Here she shares her thoughts on what to consider when opening a new or refitted store. Opening a brand new store or refreshing an existing site is an exciting opportunity to take...
