You might have heard of Charity Retail learning and the subscription we offer – but did you know what makes it so special? Well, we’re here to tell you! Relevant – all our content is firmly embedded in the charity retail environment. 100% of learner feedback...
As we reach the end of another Pride display competition, celebrating the sector’s creativity and diversity, we thought it would be timely to remind you of available training that can help to build a more inclusive charity retail offer. Improving accessibility in...
Managing difficult conversations & behaviours can feel like a regular challenge in charity retail. Facing an unhappy customer, addressing poor performance with a team member or even calming down someone who is being rude and abusive on your shop floor can all feel...
Charity retail does not have a stock problem. If anything, it has the opposite. Across the sector, donation volumes continue to rise rapidly, but the quality of stock is becoming more inconsistent – more items, but not always more value. Despite that volume, a...
Work in charity retail? Then you probably wear 1,000 hats. On your to do list are shop visits, board papers, risk assessments, staffing challenges, listings on eBay and Vinted – and that’s just today. By the time that brilliant article lands in your inbox or that...
