Welcome Op Shoppers!

We've created 1, 2 and 3 year subscription bundles of charity retail courses designed especially for those running Op Shops in Australia

Each bundle focuses on specific Op Shop areas and will help your teams learn, grow and develop

All members of Charitable Recycling Australia receive a 10% discount on all courses and bundles

What’s Special About Charity Retail Learning Courses?

  • All our courses are charity retail specific so represent much better value, keeping learners engaged with relevant and relatable content
  • Every learner is set up and provided with login details for their account on our site, giving access to all their courses – plus any other free courses they may wish to access
  • Courses can be accessed as many times as the learner wants or needs
  • All courses have a quiz to test understanding. All learners who achieve over 80% will pass and receive a downloadable certificate
  • We can provide a record of which courses your team member has completed, along with their test scores as required

How Much Is It?

  • All our Op Shop bundles are competitively priced to give you the best possible value.
  • We charge you by the number of shops you have, then all your retail staff – whether they work in a shop, warehouse, ecommerce, head office etc are included and able to access the training.
  • New staff can also access it as they join – and if you open any new shops during the subscription period, we just charge pro rata for the time remaining in that year.

Get a quote for our
Op Shop Bundles

Want to develop and upskill your team? Looking for training that resonates with retail teams?
On a limited budget?

We’re here to help.

  • Unlimited access to bundle courses for all staff
  • Account management set-up and support
  • Choice of 1,2 and 3-year options with just one annual payment
  • Training provided by sector-leading experts

Got any questions? Send us an email

Use our cost calculator to get a quick quote for training one shop or your entire organisation

How many shops would you like to include in your subscription?
Choose your subscription bundle
Sign up for up to 3 years with discounts for longer terms.
Sign up for up to 3 years with discounts for longer terms.
Sign up for up to 3 years with discounts for longer terms.
Sign up for up to 3 years with discounts for longer terms.

The amount shown is the cost of your subscription per year. If you’ve selected a multi-year subscription, we’ll bill you annually for the amount shown.

Whether you’d like to sign up now or if you still have some questions, tell us what you’d like us to do after we receive your enquiry and we’ll be in touch.

Tell us what you would like to do when we receive this enquiry?
Annual cost$

Subscription Bundles


Charity retail community engagement – events, social media & telling your story


Space Management – Using Data To Drive Your Business


Essential Stock Processes – from back room to shop floor

Coming Soon

Managing difficult conversations & behaviours


Engaging Your Customers – Creating a brilliant customer experience


How to get best results when managing a remote team


Marketing Essentials for Charity Retail


Planning & Running a Charity Pop-up Shop


Green credentials for charity retailers


Charity retail community engagement – events, social media & telling your story


Engaging Your Customers – Creating a brilliant customer experience


Using Visual merchandising to drive inclusivity and community engagement


We’re saving the planet! Using Visual Merchandising to tell your sustainability story


Visual Merchandising Webinar – Planning Your Year


Christmas Visual Merchandising Webinar


Visual Merchandising Webinar – tackling quirky corners and difficult departments

What Other Charity Retailers Are Saying

“My team have really enjoyed and benefited from the training. It’s been simple to access, great value for money and so good to be able to have a one-stop shop for all my team’s training needs.”

Iain Burnett, Head of Retail, Wandsworth Oasis

“I’ve now completed the course and want to say thanks. I very much enjoyed it and found the content really helpful. I now have lots of great ideas which I look forward to implementing. ”

Amanda Ashford, Shop Manager, Wandsworth Oasis

“I gave your training to one of my furloughed staff to try out, and they think it’s fab. Lots of useful content that doesn’t reinvent the wheel but gives useful, practical suggestions. The fact that both you and Jayne have so much experience really shines through. They loved how “empowering” it is, which is the culture of my department. Looking forward to rolling it out across my team later this week. Thanks for such a good resource.”

Ross Henderson, Head of Retail, Severn Hospice

“Congratulations on producing a wonderful “lockdown learning” resource which will help me train and update the retail staff and prepare them to return. It will also help me to maintain a connection – and I do believe it will positively impact their mental health and well being.”

David Burrell, CEO, Primrose Hospice

“Thank you – I have found this really thought-provoking and helpful.”
“Thank you for a very insightful session.”
“Very useful and particularly thought-provoking.”

Delegate feedback from our Equity, Inclusion & Diversity session

The sessions were very useful and interesting, easy to access and watch. Thanks – I loved it.”

Susan Gibson, Shop Manager, Highland Hospice

“Excellent course and tutor, information was so relevant and helpful”

Anne Beard, Interim Warehouse Manager, Essex & Herts Air Ambulance

“I think the course was amazing and should be rolled out nationwide”

Delegate on our Equity, Diversity & Inclusion course

“As an accountant advising small charities, I was looking for a detailed introduction to the Retail Gift Aid scheme and how to implement effectively – the course was exactly what I was hoping for.”

Steph Beeston-Clarke, Beeston Clarke Accountants

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