The No.1 specialised training provider for charity retailers
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Courses designed specifically for charity retail
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Explore our range of courses to improve your skills and knowledge in all the key areas of charity retail.
Trusted by over 300 charities worldwide
We’ve been signed up to the Charity Retail Learning Modules for over a year, and all our retail staff have access to learn and develop at their own pace and in a style that suits them. This has been monumental in our succession planning and self-development strategy.
There are some standout sections that have really supported us in driving sales, including the Gift Aid module, understanding the QMA, and running a pop-up shop. These resources have empowered our team and contributed significantly to our success.
Courses & Webinars For Charity Retailers
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Access to our full suite of learning at an affordable annual cost for your entire shop or organisation.
Charity Retail Focused
Relevant specialist training that resonates with your team.
Finding engaging and specialised training for charity retail can be difficult
As charity retailers ourselves, we understand the challenges and needs of you and your team, so we have developed our courses specifically for our sector.
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Our broad range of courses, webinars and workshops can help you with training for all roles and departments.
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Learn charity retail at your pace on the topics you care about
Help your charity shop thrive by developing new skills and learning how to delight your customers and team members.
Get started with one of our free charity retail courses
Charity Retail Recruitment Webinar
Charity Retail Today – How Hospices Can Meet the Challenges and Opportunities of the Preloved Boom
How To Make The Most From The Quarterly Market Analysis (QMA)
Improving Accessibility for Disabled People in Charity Shops
Safe use of a steamer
Safeguarding for Charity Retailers
Shopping for a cause
Wellbeing Leads To Well Doing
FEATURED COURSE
Equity, Diversity and Inclusion
Details
- Duration: 30 minutes
- Tutor: Charlotte Greenwood
- FREE for Charity Retail Learning subscribers
Cost: £28+VAT
What's the course about?
Good practice in Equity, Diversity and Inclusion (EDI) helps create respectful, inclusive and effective environments across charities and community organisations. This live session introduces key EDI concepts, explores everyday challenges such as unconscious bias and microaggressions, and supports delegates to build confidence in inclusive behaviours and constructive responses to discrimination.
This course is suitable for staff and volunteers at all levels, including Managers, Team Leads and Trustees who want to strengthen their understanding and practice of inclusion. No prior EDI training is required.
By the end of this session, you will be able to:
- Have a good foundation of knowledge and awareness of Equity, Diversity and Inclusion (EDI)
- Understand why EDI is important
- Understand how EDI may relate to the work you do
- Be more aware of your own and others’ unconscious bias
- Understand the role of active allyship
Inclusive practice contributes to better teamwork, stronger engagement and a culture where everyone feels respected and able to contribute their best. EDI is good for business, and EDI is everyone’s business.
. Whether you’re looking to clarify specific points, explore practical applications, or simply continue the conversation
What Other Charity Retailers Are Saying
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