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Learn charity retail at your pace on the topics you care about
Help your charity shop thrive by developing new skills and learning how to delight your customers and team members.
Get started with one of our free charity retail courses
Charity retail – history, trends and current statistics
Charity Retail Recruitment Webinar
Charity Retail Today – How Hospices Can Meet the Challenges and Opportunities of the Preloved Boom
Creating A Volunteer Strategy COVID
Introduction to selling on Depop
Safe use of a steamer
Safeguarding for Charity Retailers
Shopping for a cause
Wellbeing Leads To Well Doing
FEATURED WEBINAR
Mental Health First Aid Qualification Package
8th – 28th Novemeber 2023 (5 Sessions)
Webinar Details:
Tutors: Kate Wootton & Vicki Burnett
MHFA Qualification:
- Date: 8th, 9th, 14th & 15th November 2023
- Time: 9am – 1pm
MHFA in a charity retail context:
- Date: 28th November 2023
- Time: 9am – 12pm
- Webinar Length: 3 hours
Cost: £337.50+VAT
What's the webinar about?
What is Mental Health First Aid?
Mental Health First Aid (MHFA) is an internationally recognised training course which teaches people how to spot the signs and symptoms of mental ill health and provide help on a first aid basis.
MHFA England training won’t teach you to be a therapist, but just like physical first aid, it will teach you to listen, reassure and respond, even in a crisis.
This course is delivered by Kate Wootton who is a quality assured Instructor Member and has attended the MHFA Instructor Training programme, accredited by the Royal Society for Public Health. Kate is trained to keep people safe and supported while they learn.
In addition to the MHFA qualification, we also include a session on how this might be applied in a charity retail context, using case studies and scenarios to bring the learning to life. If you already have the MHFA qualification, you are able to join the charity retail session as a stand alone course here
From our course, you will gain:
- A deeper understanding of mental health and the factors that can affect people’s wellbeing, including your own
- Practical skills to spot the triggers and signs of mental health issues
- Confidence to step in, reassure and support a person in distress
- Enhanced interpersonal skills such as non-judgmental listening
- Knowledge to help someone recover their health by guiding them to appropriate support
- How to apply your learning in a charity retail context
- A nationally recognised qualification
Learning takes place through a mix of group activities, presentations and discussions.
Following feedback from previous courses, we recommend that delegates allow time for reflection immediately after the session, given the nature of the content. This might mean not booking in any meetings or visits straight after the webinars.
WHY CHOOSE US
Experts in charity retail
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