Charity retail training – in the bag!
Charity retail training – in the bag!
All our courses are unique in that they have all been developed specifically for charity retailers.
As charity retailers ourselves, we understand the challenges and needs of you and your team. We have developed our courses specifically for the sector, meaning you get real insight, great value and the best learning experience possible.
Can’t find what you’re looking for? We’re always happy to add new courses and webinars to support you, so do get in touch firstname.lastname@example.org
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Our Manager induction Package is a great deal offering Charity Retailers a comprehensive and thorough introduction to the world of charity retail and further develop their skills.
£300.00 excl. VAT
What is Mental Health First Aid?
Mental Health First Aid (MHFA) is an internationally recognised training course which teaches people how to spot the signs and symptoms of mental ill health and provide help on a first aid basis.
MHFA England training won’t teach you to be a therapist, but just like physical first aid, it will teach you to listen, reassure and respond, even in a crisis.
This course is delivered by Kate Wootton who is a quality assured Instructor Member and has attended the MHFA Instructor Training programme, accredited by the Royal Society for Public Health. Kate is trained to keep people safe and supported while they learn.
In addition to the MHFA qualification, we also include a session on how this might be applied in a charity retail context, using case studies and scenarios to bring the learning to life. If you already have the MHFA qualification, you are able to join the charity retail session as a stand alone course here
From our course, you will gain:
- A deeper understanding of mental health and the factors that can affect people’s wellbeing, including your own
- Practical skills to spot the triggers and signs of mental health issues
- Confidence to step in, reassure and support a person in distress
- Enhanced interpersonal skills such as non-judgmental listening
- Knowledge to help someone recover their health by guiding them to appropriate support
- How to apply your learning in a charity retail context
- A nationally recognised qualification
Learning takes place through a mix of group activities, presentations and discussions.
Tutors: Kate Wootton & Vicki Burnett
- Date: 7th, 8th, 15th & 16th February 2023
- Time: 9am – 1pm
- Length: 4 hours each
MHFA in a charity retail context:
- Date: 22.02.23
- Time: 9am – 11:30pm
- Length: 2.5 hours
Meet Our Tutors
We work closely with all our tutors to make sure the content they deliver is relevant and accessible for a charity retail audience.
Ailene Young has 30 years experience in Retail, with over 10 years in the charity sector in senior management roles. Having recently undergone the NEBOSH, (Health and Safety National General Certificate) Ailene delivers our Health and Safety for Charity Retailers course
Minoti Parikh comes with an international experience of facilitating more than 1600 team engagement, wellbeing and training programs in over 25 countries.
Minoti was in the top 100 Female Entrepreneurs in the country list in 2020, is a Business Leader in Residence at Lancaster University along with being a Trustee at East Street Arts in Leeds.
Minoti delivers our Resilience course
Kate is an accomplished management consultant and executive coach, having worked extensively for international corporations and in private, public and the charity sectors. She is passionate about understanding as much as she can about people’s behaviours so that she can support them.
Kate runs Mental Health First Aid, Awareness, Champion and Refresher courses as well as wellbeing and resilience programmes. Into each she brings her own particular experience.
Julian is a marketing specialist and consultant to the sector, as the Charity Retail Marketeer. He has almost 30 years’ experience in marketing, with 15 of those leading British Heart Foundation’s retail marketing and business development, before delivering BHF’s five-year marketing and fundraising strategy. He is a trained coach, has recently completed a mini-MBA in marketing, and brings a wealth of experience to deliver our new Marketing Essentials and future marketing courses.
Rae Ritchie is a freelance writer, editor, researcher and speaker specialising in sustainability and ethical living. She works for a range of publications including Woman&Home, where she produces the Green Made Easy page, and Woman, where she is the eco agony aunt – and has been a fan of charity shops since buying a velvet jacket from the British Heart Foundation in 1996. Rae delivers our Green Credentials course.
Nicola Woodgate has over 25 years’ experience working with charities, income teams, marketing teams and supporting charity retail teams. She is currently Head of Marketing and Deputy Director of Income at St Gemma’s Hospice in Leeds where they have 24 charity shops across the city, which collectively raise over £3.5 million per year. Nicola is passionate about effective communications and delivers our course on improving engagement between retail teams and the wider charity.
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